Refunds & Returns Made Clear

Eligible products may be submitted for return review within 30 days of delivery. To qualify, items must be unopened, unused, untampered, and in their original packaging with any security seals, labels, and included documentation intact.

Because our products are sold strictly for research, laboratory, or analytical use, opened products cannot be returned once product integrity or chain of custody may have been affected.

The following items are not eligible for return or refund unless required by applicable law:

• Opened, used, reconstituted, altered, or tampered products.
• Products missing original packaging, labels, seals, or documentation.
• Items returned without prior support authorization.
• Products damaged after delivery due to storage, handling, or misuse.
• Gift cards, promotional items, or final-sale items where noted at purchase.

To request a return, email support@afterhourspeptides.com before shipping anything back. Please include your order number, email used at checkout, item name, and the reason for the request.

If your item appears eligible, our support team will provide next steps. Products sent back without prior instructions may be delayed, refused, or ineligible for refund review.

Once an approved return is received, it will be inspected. If the returned item meets the policy requirements, the refund will be issued to the original payment method within 5-7 business days after approval.

Your bank, card issuer, or payment provider may require additional time to post the refund. Original shipping charges and expedited shipping fees are non-refundable unless the return is due to an error by After Hours Peptides.

If your order arrives damaged, missing an item, or includes an incorrect product, contact support within 48 hours of delivery. Include your order number, a description of the issue, and clear photos of the product, packaging, shipping label, and any visible damage.

Approved claims may be resolved through replacement, store credit, or refund depending on the situation, product availability, and review outcome.

Customers are responsible for return shipping costs unless the return is due to an incorrect item, damaged shipment, or another confirmed fulfillment error by After Hours Peptides.

Return shipments should be packaged securely and sent with tracking. We recommend using a carrier service that provides delivery confirmation.

Cancellation requests should be sent as soon as possible after an order is placed. We will make reasonable efforts to cancel eligible orders before fulfillment begins, but orders that have already entered processing, packing, or shipment may not be cancellable.

If a cancellation is approved, any eligible refund will be returned to the original payment method.

After Hours Peptides reserves the right to refuse returns that do not meet this policy, appear altered or tampered with, are submitted outside the stated timeframes, or show signs of policy abuse, fraud, or misuse.

By placing an order, you acknowledge that products are sold strictly for research use only and that return eligibility depends on preserving product integrity, documentation, and compliance standards.